Writing Customer Service Emails Training Course in South Africa

Our corporate training course is also available in Johannesburg, Cape Town, Durban, Pretoria, Port Elizabeth, Pietermaritzburg, Benoni, Tembisa, Vereeniging, Bloemfontein, Soweto, East London, Polokwane, Krugersdorp, Rustenburg, Witbank, Nelspruit, Alberton, Midrand, Upington, Middelburg, George, Somerset West, Vanderbijlpark, Worcester, Port Shepstone, Potchefstroom, Brakpan, Springs, Uitenhage, Stellenbosch, Franschhoek, Knysna, Hermanus, Hout Bay, Plettenberg Bay, Mossel Bay, Oudtshoorn, Clarens, Jeffrey’s Bay. 

About This Writing Customer Service Emails Training Course in South Africa

Writing Customer Service Emails Course in South Africa

Customer service interactions range from direct contact to calls and to written exchanges. In emails, the content usually contains instructions that would help the customers with their problem. It is important to write in a clear and straightforward manner that will not cause confusion and that should answer all the customer’s queries.

Who Should Attend This Writing Customer Service Emails Course in South Africa Workshop

This Writing Customer Service Emails Course in South Africa workshop is ideal for anyone who would like to gain a strong grasp and improve their Writing Customer Service Emails.

  • All Staff Within An Organisation

  • Managers

  • Team Leaders

  • Executives

  • Assistants

  • Officers

  • Secretaries

Group Size For This Writing Customer Service Emails Training Program in South Africa

The ideal group size for this Writing Customer Service Emails course in South Africa is:

  • Minimum: 5 Participants

  • Maximum: 15 Participants

Course Duration For This Writing Customer Service Emails Skills Course in South Africa

The duration of this Writing Customer in South Africa Service Emails workshop is 2 full days. Knowles Training Institute South Africa will also be able to contextualised this workshop according to different durations; 3 full days, 1 day, half day, 90 minutes and 60 minutes.

  • 2 Full Days

  • 9 a.m to 5 p.m

Writing Customer Service Emails Course in South Africa Objectives

Below is the list of course objectives of our Writing Customer Service Emails course in South Africa

  • Understand how to use email to build a positive relationship with customers
  • The top 5 customer email templates
  • Maintaining formality
  • Keeping the subject field relevant
  • Keeping your email clear and brief
  • Using plain, simple and polite language
  • Proofreading your email
  • 6 things to never do when writing emails to customers

Writing Customer Service Emails Course in in South Africa Value Added Materials

Each participant will receive the following materials for the Writing Customer Service Emails course in South Africa

Writing Customer Service Emails Course in South Africa Learner’s Guide

Writing Customer Service Emails Course in South Africa Handouts

Writing Customer Service Emails Course in South Africa PPT Slides Used During Course

Writing Customer Service Emails Course in South Africa Certification

Each course participant will receive a certification of training completion

Course Fees for Writing Customer Service Emails Course in South Africa

There are 4 pricing options available for this Writing Customer Service Emails training course in South Africa. Course participants not in South Africa may choose to sign up for our online Writing Customer Service Emails training course in South Africa.

  • USD 679.97 For a 60-minute Lunch Talk Session.

  • USD 259.97 For a Half Day Course Per Participant.

  • USD 419.97 For a 1 Day Course Per Participant.

  • USD 569.97 For a 2 Day Course Per Participant.

  • Discounts available for more than 2 participants.

Upcoming Writing Customer Service Emails Training Course in South Africa Schedule

Contact us for the latest Writing Customer Service Emails course in South Africa schedules:

Email: contact@knowlesti.co.za

Message:

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      • Post Training Support: A vast majority of training does not have any effect beyond 120 days. To work, training has to have a strong pre- and post-training component. Post-training reinforcement helps individuals to recall the understanding and ask questions.

      • Blended Learning: Learning does not occur in the classroom. Virtually everybody prefers distinct ways of learning. Successful learning should have a multi-channel, multi-modal strategy.

      • We Understand The Industry: We’ve got a profound comprehension of the business, business design, challenges, strategy and the that our participants are in and have designed the courseware to cater to their professional needs.
      • Course Content: Knowles Training Institute’s material is relevant, of high quality and provide specific learning results. Participants will leave the training course feeling as they have gained a strong understanding and will also be in a position to execute what they have learned sensibly.

      • Course Development — The workshop modules follow a systematic and logical arrangement. This structure helps to ensure that the course material allows the facilitators to deliver the course in a logical arrangement. Consider the subjects as building bricks into learning, our facilitators slowly build towards a comprehensive picture of this entire topic.

      Knowles Training Institute South Africa Clients

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      Fill up the form and we will get back to you in less than 1 working day.

      Alternatively, give us a call to have one of our training consultants contact you. Our corporate training courses can be contextualized to meet your organization’s training needs. Leverage on our large pool of professional trainers and consultants for your organization’s training needs.

      Email: contact@knowlesti.co.za


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