Assertive Training Course in South Africa
Do you feel intimidated easily by others? Do you let yourself be taken advantaged of? Do you prefer to avoid conflicts and keep to yourself? Have you often felt that you could have done better instead of repeating the same mistakes over and over when handling a conversation?
If you answered “yes”, this course is for you. You will discover how to boost your confidence and express assertively. In the course of your job, you will need to handle different people, whether they are aggressive or passive. Doing this well requires skill, which this course will help you master.
Assertive staff are very profitable to companies, as they can express themselves openly, get things finished, not taking no for an answer (useful when bargaining with clients), while appearing polite, professional and fair.
This course has many useful step-by-step guidelines on how to greet others and structure sentences to obtain the greatest results. You will discover the science behind manners such as passive-aggressive behaviour, correct attitudes, body language, and techniques of communication. You also learn how to remain in control and convey that to others.
Working through case studies, role-play in practical exercises and continually performing the skill to perfection is the best way to conquer assertive techniques. This approach which is used in this course allows you to understand the content thoroughly. After this course, you will positively overcome real-world challenges as they arise.