Emotional Intelligence in Negotiation Training Courses in South Africa

Our training course “Emotional Intelligence Training Course in South Africa” is available in Manila, Quezon City, Makati, Pasig, Taguig, Cebu City, Davao City, Bacolod, Baguio, Iloilo City, Cagayan de Oro, Zamboanga City, Dumaguete, General Santos, and Legazpi City.  

Negotiation is an essential skill in both professional and personal settings, and its success often depends on more than just strategy or knowledge of the topic at hand. Emotional Intelligence (EI) plays a crucial role in navigating complex conversations, understanding both your emotions and those of others to build rapport, trust, and reach mutually beneficial agreements. In South Africa, where diverse cultural dynamics and business environments converge, enhancing your emotional intelligence in negotiations is key to fostering better communication and outcomes. 

This training course is designed to equip professionals with the emotional awareness and self-regulation techniques necessary to thrive in negotiations. Participants will explore how to manage emotions effectively, build empathy with counterparts, and use these skills to influence the course of discussions. Emotional intelligence can be a powerful tool, helping negotiators to control impulses, remain calm under pressure, and read the emotional cues of others to adapt their approach strategically. 

Throughout the course, delegates will engage in practical exercises that allow them to develop their emotional intelligence through real-world negotiation scenarios. These experiences will empower them to recognise and manage emotional triggers, engage in reflective listening, and create stronger connections with negotiation partners. By understanding and applying the key components of EI, participants will be able to elevate their negotiation skills and ensure more favourable outcomes. 

By the end of the course, participants will have developed a more profound understanding of how emotional intelligence influences their negotiations. This transformative learning will enhance both professional and personal negotiation interactions, leading to improved relationships and more effective decision-making. Join us for the Emotional Intelligence in Negotiation Training Course in South Africa, where we’ll provide the tools and insights to elevate your negotiation capabilities. 

Who Should Attend this Emotional Intelligence in Negotiation Training Courses in South Africa


The Emotional Intelligence in Negotiation Training Course in South Africa is designed for professionals across various industries who wish to enhance their negotiation skills through the power of emotional intelligence. Whether you’re in sales, management, law, or any other sector where negotiations play a key role, this course offers invaluable insights into how emotional awareness can transform your approach to challenging discussions. Individuals who manage teams or collaborate across departments will also benefit from the ability to navigate diverse emotional dynamics effectively. 

This course is ideal for those who wish to strengthen their interpersonal skills, increase self-awareness, and manage their emotions under pressure. Participants will develop a deeper understanding of how emotions influence decision-making and communication, which is crucial for building rapport and resolving conflicts. The tools and strategies learned will equip delegates to negotiate with confidence, empathy, and emotional intelligence, making it an essential training for those in high-stakes or sensitive negotiation environments. 

Leaders, managers, and anyone in a client-facing role will find this course particularly beneficial. If you’re looking to improve your ability to influence, collaborate, or lead through effective negotiations, the Emotional Intelligence in Negotiation Training Course in South Africa is an invaluable investment in your professional development. 

  • HR Managers 
  • Sales Directors 
  • Business Development Managers 
  • Legal Professionals 
  • Senior Executives 
  • Project Managers 
  • Negotiators 
  • Team Leaders 
  • Marketing Managers 
  • Consultants 

Course Duration for Emotional Intelligence in Negotiation Training Courses in South Africa


The Emotional Intelligence in Negotiation Training Course in South Africa offers a range of flexible durations to accommodate varying needs and schedules. Participants can choose from intensive 3-day sessions, immersive 1-day courses, or more concise half-day, 90-minute, or 60-minute options. Each duration is designed to ensure that attendees gain practical and actionable insights into emotional intelligence and its application in negotiations, with a tailored approach to fit different learning preferences. 

  • 2 Full Days
  • 9 a.m to 5 p.m

Course Benefits of Emotional Intelligence in Negotiation Training Courses in South Africa


The Emotional Intelligence in Negotiation Training Course in South Africa provides participants with essential emotional intelligence skills that enhance their ability to negotiate successfully, fostering better relationships, and achieving more favourable outcomes. 

  • Improved emotional awareness and control during negotiations. 
  • Enhanced ability to build rapport and trust with negotiation partners. 
  • Better decision-making by integrating emotions with logic. 
  • Increased empathy for understanding the perspectives and needs of others. 
  • Strengthened communication skills, including non-verbal cues. 
  • More effective conflict resolution strategies in high-stakes situations. 
  • Improved resilience and adaptability in challenging negotiation scenarios. 
  • Increased self-confidence and assertiveness during negotiations. 
  • Enhanced leadership and influence in negotiation settings. 
  • Ability to create win-win outcomes through mutual understanding and collaboration. 

Course Objectives of Emotional Intelligence in Negotiation Training Courses in South Africa


The Emotional Intelligence in Negotiation Training Course in South Africa aims to equip participants with the skills and knowledge needed to enhance emotional intelligence in various negotiation scenarios. Through this course, individuals will learn to harness their emotional awareness, enabling them to build better rapport, manage emotions, and achieve mutually beneficial outcomes during negotiations. 

  • Develop a comprehensive understanding of emotional intelligence and its role in negotiations. 
  • Learn to identify and manage emotions during high-stakes negotiation situations. 
  • Enhance self-awareness and self-regulation to maintain composure in challenging negotiations. 
  • Strengthen empathy to better understand others’ perspectives and needs in negotiations. 
  • Improve communication techniques, including non-verbal cues, to support effective negotiations. 
  • Cultivate active listening skills for better information gathering and relationship-building. 
  • Master conflict resolution techniques by using emotional intelligence to de-escalate situations. 
  • Learn how to read and respond to emotional triggers in negotiation scenarios. 
  • Develop strategies for overcoming resistance and facilitating cooperation in negotiations. 
  • Improve decision-making skills by integrating emotional insights with logical reasoning. 
  • Gain tools to increase resilience and adaptability in emotionally charged negotiations. 
  • Strengthen leadership abilities in negotiation settings by influencing others with emotional intelligence. 

Course Content for Emotional Intelligence in Negotiation Training Courses in South Africa


The Emotional Intelligence in Negotiation Training Course in South Africa covers a range of essential topics aimed at enhancing participants’ emotional intelligence, focusing on key negotiation strategies. Through this course, attendees will learn how to master self-awareness, control their emotions, and effectively manage negotiations to achieve successful outcomes. 

  1. Improved Emotional Awareness and Control During Negotiations
  • Understanding the role of emotions in negotiation dynamics. 
  • Techniques for recognizing and regulating your emotional triggers. 
  • Practices for maintaining emotional balance throughout the negotiation process. 
  1. Enhanced Ability to Build Rapport and Trust with Negotiation Partners
  • Approaches to establishing genuine connections from the start. 
  • How to build trust through consistent behaviour and communication. 
  • The importance of active listening in cultivating rapport. 
  1. Better Decision-Making by Integrating Emotions with Logic
  • How emotions can enhance rational decision-making. 
  • Identifying emotional biases and overcoming them in negotiations. 
  • Balancing gut instincts with analytical reasoning for informed choices. 
  1. Increased Empathy for Understanding the Perspectives and Needs of Others
  • Techniques to develop empathy in a negotiation context. 
  • Recognising and addressing the emotional needs of others. 
  • Building rapport through shared understanding and respect. 
  1. Strengthened Communication Skills, Including Non-Verbal Cues
  • Understanding the impact of body language and tone in negotiations. 
  • How to use non-verbal communication to reinforce messages. 
  • Techniques to read and respond to the body language of others. 
  1. More Effective Conflict Resolution Strategies in High-Stakes Situations
  • Understanding the root causes of conflicts in negotiations. 
  • Tools for managing and resolving conflicts constructively. 
  • How to transform disagreements into productive discussions. 
  1. Improved Resilience and Adaptability in Challenging Negotiation Scenarios
  • Strategies to stay calm under pressure and overcome setbacks. 
  • The role of emotional intelligence in maintaining resilience. 
  • How to adapt your negotiation style to changing circumstances. 
  1. Increased Self-Confidence and Assertiveness During Negotiations
  • Techniques to boost self-confidence in negotiations. 
  • How to assertively communicate your position without being aggressive. 
  • Identifying and overcoming self-doubt in high-pressure negotiations. 
  1. Enhanced Leadership and Influence in Negotiation Settings
  • How emotional intelligence contributes to effective leadership in negotiations. 
  • Building influence by understanding emotional cues and motivations. 
  • Leveraging empathy and emotional insight to lead negotiations successfully. 
  1. Ability to Create Win-Win Outcomes Through Mutual Understanding and Collaboration
  • Strategies for creating mutually beneficial outcomes in negotiations. 
  • How to engage in collaborative problem-solving during negotiations. 
  • Understanding the importance of long-term relationships over short-term gains. 
  1. Understanding and Managing the Emotions of Others
  • Recognising the emotions of negotiation counterparts. 
  • Techniques to manage difficult emotions in others. 
  • How to de-escalate high-tension situations effectively. 
  1. Applying Emotional Intelligence to Negotiate More Effectively
  • Practical tools for incorporating emotional intelligence into daily negotiation practices. 
  • Case studies showcasing emotional intelligence in successful negotiations. 
  • How to continue developing emotional intelligence after the training. 

Course Fees for Emotional Intelligence in Negotiation Training Courses in South Africa


The Emotional Intelligence in Negotiation Training Course in South Africa offers flexible pricing options to suit different needs and budgets. Depending on the duration and format of the session, there are four pricing options available. Whether you’re looking for a brief lunch talk or an in-depth multi-day course, there’s a package designed to fit your requirements. 

  • USD 679.97 For a 60-minute Lunch Talk Session. 
  • USD 289.97 For a Half Day Course Per Participant. 
  • USD 439.97 For a 1 Day Course Per Participant. 
  • USD 589.97 For a 2 Day Course Per Participant. 
  • Discounts available for more than 2 participants. 

Upcoming Course and Course Brochure Download for Emotional Intelligence in Negotiation Training Courses in South Africa


Stay updated on the latest news and updates about the Emotional Intelligence in Negotiation Training Course in South Africa by subscribing for notifications. You can also request brochures to receive detailed information about the course contents, pricing, and schedule. For more information on upcoming sessions or to download a brochure, feel free to contact us directly. 


Emotional Intelligence Training Courses in South Africa
Emotional Intelligence Training Courses in South Africa. South Africa Best Emotional Intelligence Training Courses. Emotional Intelligence Training Courses South Africa. Emotional Intelligence Training Courses in South Africa by Knowles Training Institute. 2019 & 2020 Emotional Intelligence Training Courses in South Africa.